I caution those who say, “it’s okay, I just send it through…..so far…nothing has happened, so why worry.” I have heard others say one should not attempt that because it could damage the machinery.
Now, granted, you can get away with something 346 times but if something happens on the 347th; everything before; is for naught. I asked Caroline Pavis Director of Global Communications at Animas for a statement about pumps; of course she could only speak for her devices but it surely might be a rule-of-thumb to live by.
Animas is committed to providing our patients with the highest standard of care, and continues to investigate how we can support our traveling pumpers.
Currently, we recommend that our patients avoid going through X-ray machines when traveling, as the machines may potentially damage the pump’s software and therefore affect insulin delivery. This includes the newest airport screening tool, Advanced Imaging Technology (AIT) or full body scanner.
We provide detailed instructions both on our website and directly to our pumpers about the proper procedures to follow during airport security check-ins, including:
• Patients should alert TSA employees that they are an insulin pump user, and should not undergo an X-ray machine
• We also provide a letter, which can be shared with airport personnel should they be questioned or asked to be scanned
We encourage our patients to refer to the Animas website at www.animas.com or call our Customer Support line at 877-767-7373, should they have questions concerning travel with their pump.
So that is the OFFICIAL word. You may read what others do, which may be contrary to what is correct; you may do what YOU THINK IS OKAY, but be warned now you know that the manufacturer clearly gives a warning and it would probably be smart to heed the advice.
Taking an extra 10 minutes at TSA might avoid an entire days’ worth of hassles later on.
For those who do not travel frequently with children, or perhaps this is a first time experience, may I suggest the following:
Children fear the unknown. If your child has diabetes it may very well turn out that they will be “wand’ at the security check point at the airport. DO not make this their first time to experience this.
While at home, take a tool that is dark and about 18 inches long (something your children may not really recognize). Explain to your child that when at the airport the TSA Agent (let them know who they are and say the name TSA a few times in the explanation) may need to run a wand, sort of like what you are holding, around them.
DO NOT tell them it is a game. Do not tell them it is because of their diabetes….tell them that mommy and daddy may be chosen as well.
Have them stand with their legs and arms apart and run the wand around them like they do at an airport.
Do this is a few times and with all of your children, not just the one(s) with diabetes, do your spouse/partner as well. Do it, if possible on a few different days. After you have done it the first few times….explain to your child that a beeping sound may happen as well. And make a beeping sound from time to time as well.
Do this a few times within about a week before you leave and your child will not be exposed to seeing something for the first time while on-line at the airport. Much anxiety will be avoided.
Again; fear of the unknown, make it ‘known’ and the fear will be greatly diminished.
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